Alhambra Computer Services. Voted Best in Region! Don't be fooled by cheap rates and unqualified services!

Call or text us at (626) 217-2349 for a FREE quote or to schedule an appointment!
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Professional Data Recovery

95% Data Recovery Success Rate!

Don't play Russian roulette with your data! The first attempt at recovery is the most important. If you needed brain surgery would you search for the lowest priced surgeon or the best in the business? Lower quotes may mean lower quality service, compromised data, ineffective tools or technology, or even SCAMS.

 

Since every recovery case is different, prices can vary but in most cases,

we are able to recover your data in the $300.00 range.

 

All prices are net in US Dollars. Although we strive to keep prices effective, due to unexpected manufacturer price changes, pricing and quotes are subject to change without notice. Under normal conditions, quotations are valid for 30 days unless otherwise specified.

 

5 Star Data Recovery Yelp Review on 8/1/2011

"First of all, I would like to thank Yelp and all of the reviews that lead me to reach out to Alhambra Computer Services. About a year ago I accidentally wiped my external hard drive that held nearly ten years of data, pictures, and music files. I was devastated and held on to my drive looking for someone to help. I called ACS and spoke Ben. He was very polite and professional. I met Ben and gave him my drives. Ben set up a work order and gave me a quote. His prices are very affordable and he is extremely professional. He provided me with regular updates on the progress of the data recovery. He takes his work very seriously and it shows. Within a week, he recovered ALL of my files. Over 100,000 pictures that otherwise were not replaceable. I would highly recommend Ben and ACS for all your computer needs and will definitely contact him in the future for my own. I can't thank him enough for saving my files. THANK YOU BEN!!" - Jinger L. Riverside CA.

 

 

Frequently Asked Questions:

1) What are your fees? Please call us to receive a competitve rate.

2) What is the assessment fee? Please call.

3) How long does it take? Standard time 5-7 business days.

4) Do I need to take a portable hard drive for the data that is recovered? If one is not supplied one can be made available for an additional fee.

5) Do you charge if a recovery is unsuccesful? Only the assesment fee.

6) Once I receive an estimate and you are able to recover 100% of the files. Will I automatically be charged the estimated recovery fee? Yes.

7) Is my data kept confidential? Yes.

8) Can I receive an e-mail that contains a list of files that have been recovered before I decide to accept the fee? Yes.

9) Can a hard drive or flash drive be fully recovered? No, some recoveries are only partial.

10) How successful are you? Our success rate is 95%

11) Can we ship the equipment to you? Yes! Please fill out our form and send a copy of the form and the equipment to to 612 E. Ross Ave., Alhambra. CA 91810. Make sure to insure it and track it! Return shipping fees be added to the costs of the recovery. We accept Major Credit cards and Paypal. Please call if you decide to ship it to us.

12) Do you perform the data recovery yourself? I handle 75% of the jobs and the rest is outsourced to only highly qualified IT Engineers who dedicate themselves to Data Recovery.

Note: If outsourced and the data has been recovered, we will need approx. 2-3 additional days for shipment back to us. If needed same day or next day, an additional fee will be added.

13) What is the difference between Level 1,2 and 3,4 Data Recovery? See below.


IF YOU ARE EXPERIENCING DATA LOSS:

Immediately shut your computer down. Using it may overwrite data forever, making it impossible to recover. Any attempt to recover data must be made while the operating system is not running. Do not attempt to remove your hard drive and repair it yourself. Handling a hard drive incorrectly will further damage it. And do not put it in the freezer, condensation will destroy it.
 
A backup can be considered insurance for your data. Computer data can be easily lost: your hard drive can suddenly fail, a virus can wipe files from your computer or your computer/laptop may get stolen. Not to mention fire, flooding, etc... You're protected against such disasters only if you have a backup of your files. When an incident happens it's a simple matter of restoring that data and you are back in business.
 
Recovery Tips
Lost data? Your next steps are critical! To avoid permanent data loss, follow these important guidelines:
If your drive is making clicking, grinding or whirring sounds, shut down your computer immediately. These sounds could be the read/write heads hitting or scraping the platters. Severe or complete data loss could result.
Unplug the power to the computer before removing the hard drive and handle the drive carefully. Hard drives are extremely sensitive to static electricity and physical jarring or jolts.  If your data is critical, make sure you choose a reputable recovery firm that can properly recover data from physically damaged drives. Even the simplest recovery attempts on a physically damaged drive could render your data unrecoverable.  The first recovery attempt is always the best recovery attempt. At ACS, our engineers use the safest methods available to insure your data is not lost from repeated recovery attempts.
 
When disaster strikes:
If possible, back up the data immediately. Do not use utility software if the drive makes scraping, tapping, clicking or humming sounds. Do not power up a device that has obvious physical damage or is making unusual sounds. Shut down the computer to avoid further damage to the drive and its data. Do not attempt recovery yourself on severely traumatized drives (i.e., turning the computer off and on, using over-the-counter diagnostic tools). This may cause further damage or permanent data loss. If you’ve lost critical data, ACS recovery service is your best and safest option. Never assume data is unrecoverable.

 
Preventing data loss:
Everyone should adopt strategies to ensure critical information is protected from corruption and loss.
Best practices: Never upgrade any system without a verified backup. Use up-to-date hardware and software utilities for data security, such as firewalls and virus protection. Scan all incoming data for viruses, including packaged software. Use ventilation, fans and/or air conditioning to keep servers at the proper operating temperature. Connect systems to an uninterruptible power supply (UPS) to protect against power surges
Power down and take extreme caution when moving computers. Avoid static discharge when touching or handling the media, especially in excessively dry environments

Backup strategies:
Invest in redundant backup systems. Establish a structured backup procedure to make copies of all critical data files, using software compatible with the operating system and applications. Periodically test the backups to verify that data, especially databases and other critical files, are being backed up properly. Keep at least one verified copy of critical data offsite.
 

Levels of Hard Drive Recovery

These levels relate to the complexity, the experience and sophistication required to get you access to your data, and include hardware and logic failures.

Level 1 data recovery is when your hard drive is recognized by the system but you can’t access the files you want. Causes include mistakenly reformatted hard drives or deleted files, deleted, damaged or corrupt partition structures, and virus or spyware infections.

Level 2 data recovery is when your drive appears to your computer system as corrupt, as incorrect drive size, or as incorrect model numbers.

Level 3 data recovery is when you hear clicking or other unusual sounds, the platters aren’t spinning or the drive isn’t recognized by the computer. Part of the process requires work inside of a clean room to remove covers and seals to repair a drive head stuck to a platter surface, realign heads, clean platter surfaces or replace components on the printed control boards (PCBs). This level also includes imaging equipment to perform a sector-by-sector image while bypassing bad areas.

Level 4 data recovery is when extensive procedures are done in a clean room, including replacing read heads or transplanting platters, then mounting and precisely aligning the parts. This level of work is needed when the platters are damaged from excessive heat (fire), or the spindle motor seizes (is frozen) or is contaminated by foreign materials, including water.

Level 1 and Level 2 are considered recoveries from “logical failures”.
Level 3 and Level 4 hard drive recovery are considered recoveries from “hardware failures.”

 

Service Area Codes:
213 | 310 | 323 | 424 | 562 | 626 | 657 | 714 | 818 | 909

Cities Served:
Alhambra, Altadena, Arcadia, Azusa, Baldwin Park, City of Industry, Covina, Duarte, East Los Angeles, El Monte, El Sereno, Glendale, Irwindale, La Puente, Monrovia, Montebello, Monterey Park, Pasadena, South Pasadena, Pico Rivera, Rosemead, San Gabriel, San Marino, South El Monte, Temple City, West Covina, Whittier, Los Angeles, Los Angeles County, San Gabriel Valley,
Service Zip Codes:
90022 | 90032 | 90063 | 91006 | 91007 | 91010 | 91016 | 91030 | 91103 | 91104 | 91105 | 91107 | 91108 | 91706 | 91722 | 91723 | 91731 | 91732 | 91733 | 91744 | 91746 | 91754 | 91770 | 91775 | 91776 | 91780 | 91790 | 91791 | 91792 | 91801 | 91803 |


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