Privacy Policy

ALHAMBRA COMPUTER SERVICES Computer Repair Privacy Policy

Unauthorized Access

ALHAMBRA COMPUTER SERVICES will only perform a repair on a computer that is legally owned by the customer.  Only those computers presented to ALHAMBRA COMPUTER SERVICES by the authorities with the appropriate legal order will be examined without the customer's expressed consent.  ALHAMBRA COMPUTER SERVICES reserves the right to reject any computer repair for any reason and is not required to provide explanation at the time of refusal.  If ALHAMBRA COMPUTER SERVICES suspects a computer brought in for repair is stolen property, it is ALHAMBRA COMPUTER SERVICES's legal responsibility to report this suspicion to the appropriate authorities.

Information Storage

ALHAMBRA COMPUTER SERVICES employees will never copy any personal information, software, or files which are outside the scope of repair without the customer's prior knowledge and consent.  All backups of personal information, software or files that are made in the duration of the repair are destroyed before the customer's computer is returned to the customer, unless otherwise directed by the customer.  In the event that the customer requests ALHAMBRA COMPUTER SERVICES to back up certain information, only those folders to which the technician is specifically directed will be backed up.  ALHAMBRA COMPUTER SERVICES will never, under any circumstances, search customer file folders to find a specific file or file type.  To protect both the customer's privacy and ALHAMBRA COMPUTER SERVICES's legal responsibility, ALHAMBRA COMPUTER SERVICES relies upon the customer to direct the technician to the exact folder the customer wishes to be backed up.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site at AlhambraComputerServices.com.  Those changes will go into effect on the date posted in the notice.  The new policy will apply to all current and past customers of ALHAMBRA COMPUTER SERVICES and will replace any prior policies that are inconsistent.  This policy was updated September 2015.

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback.

For estimates, please call or text (626) 217-2349. NOTE: WE ARE TEMP CLOSED. Visits by appointment only. Business hours listed at YELP. Residential business location: 612 E. Ross Ave. Alhambra CA 91801. A.C.S. is located between Almansor and Hidalgo Ave. along the 10 Freeway just south of Big Lots. Established in 2005. Se Habla espaņol.

Alhambra Computer Services